First Steps on the Path to Continuous Quality Improvement


The First Steps Training will familiarize participants with standards for quality after-school programs and begin a process of making program improvements which reflect those standards. Through interactive group sessions and hands-on activities, participants are introduced to the six elements of quality: Human Relationships, Indoor and Outdoor Environments, Activities, Safety, Health and Nutrition, and Administration.

Goals of Training:

  • Learn tools to ensure continuous quality improvement.
  • Learn team-building skills that will support these improvements.
  • Create improvement strategies which are individualized to the participants specific programs.

Targeted Audience:

  • Program teams composed of one director and one staff member.
  • Programs interested in taking action to improve quality.

Training Content:

  • Three days of training.
  • Follow-up technical assistance available.
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All of our trainings, except for our annual Summer Seminar, are conducted in a location of your choice. Clients arrange a local training event with NIOST that typically draws 20-40 participants. Two NIOST Training Associates plan and deliver the training, while a local sponsor, such as a Resource and Referral Agency, State Government Agency, City Agency, or State or Local Provider Association, coordinates the publicity and logistics. This model allows for maximum local participation. If a client has a small number of potential participants, it may make fiscal sense to send the group to the annual Summer Seminars series in Boston.

Opportunities for individual participants to attend NIOST trainings include our annual Summer Seminar series held in July in Boston. NIOST has been hosting its annual Seminars since 1999. The goal of our Summer Seminars is to provide training for after-school professionals from all over the country which can be attended as individuals. In addition, this series of events allows participants to connect with other professionals outside of their community, and thus create a potential national network among the field.