TeamsWork! On the Road to Program Improvement


TeamsWork! Training is designed for program teams comprised of program directors, staff, parents, hosts, or other program stake holders interested in making targeted program improvements. Training provides a comprehensive review of the elements of quality and the ASQ (Advancing School-Age Care Quality) process of self-evaluation.

Goals of Training:

  • Learn program observation techniques to rate programs according to NAA Standards for Quality School Age Care
  • Learn to work on program improvement as a team.
  • Use new skills to develop a collaborative vision to guide the development, implementation, and evaluation of targeted action plans.
  • Review the NAA accreditation process and procedure.

Targeted Audience:

  • Program teams of four or more members including director, staff, and parent(s).

Training Content:

  • Two days of training.
  • Overview of ASQ
  • Leadership Styles
  • Teambuilding
  • Conflict Resolution
  • Learning to Use the Program Observation Tool
  • Working as an ASQ Team
  • Action Planning
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All of our trainings, except for our annual Summer Seminar, are conducted in a location of your choice. Clients arrange a local training event with NIOST that typically draws 20-40 participants. Two NIOST Training Associates plan and deliver the training, while a local sponsor, such as a Resource and Referral Agency, State Government Agency, City Agency, or State or Local Provider Association, coordinates the publicity and logistics. This model allows for maximum local participation. If a client has a small number of potential participants, it may make fiscal sense to send the group to the annual Summer Seminars series in Boston.

Opportunities for individual participants to attend NIOST trainings include our annual Summer Seminar series held in July in Boston. NIOST has been hosting its annual Seminars since 1999. The goal of our Summer Seminars is to provide training for after-school professionals from all over the country which can be attended as individuals. In addition, this series of events allows participants to connect with other professionals outside of their community, and thus create a potential national network among the field.